FAQ – Gold Coast Longboards
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  • AFTERPAY - SKATE NOW PAY LATER
  • NEW SUNGLASSES STYLES IN STOCK NOW

FAQ

Shipping

Within Australia

Standard Shipping is $10 per purchase for the East Coast of Australia and $15 for Western Australia. Please note, our couriers cannot deliver to Australia PO boxes. 

International Shipping

YES we can deliver world wide. All International orders will be shipped via Australia Post Courier international. The service starts from $30 and varies per region. 

*More information in the Shipping footer page

Delivery

Delivery time is usually 2-5 business days on the East Coast of Australia, 5-8 business days in WA and 5-9 business days for NT and TAS but may vary depending on the location of the customer. Isolated areas will have longer delivery times. The package require signature confirmation upon delivery to ensure the goods have been received. If you are unlikely to be home to sign for the goods we recommend the use of a business address if more convenient. If the goods are unable to be signed for the courier will leave a card to notify the goods were attempted to be delivered. Items that have been returned to sender and need to be resent will be at the cost of the customer.

*More information in the Shipping footer page

Returns
We will only accept returns of unused & undamaged items within 7 days of purchase. Return postage is responsibility of the customer. 

*More information in the Customer Care footer page

Do you do custom boards? 

Unfortunately we do not.

Can we get the dropthrough longboard art on the kicktail longboard ?

We have carefully selected each art for each board so no we cannot move our art onto a different shape board.