Try Before you buy
We are so excited to offer you our brand new 'Try before you buy' Feature
It very important to us that you confidently find the perfect fit and style when shopping with us online.
Now, you can try our sunnies before you buy, completely risk-free
How Does it Work?
- Add to Cart: Use the "Try Before You Buy" button when adding items to your cart.
- Checkout & Authorization: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.
- Receive and Try: Once your order arrives, you will have 3 days to try on the items.
- Complete Order: We'll send you a link via email and SMS to access your Customer Portal and complete the order. Select your order and follow the steps to finalise your purchase. You'll only be charged for the items you decide to keep.
Returns
If you need to return anything, we'll send you a prepaid return label by email when we receive your return request. Simply take the return label code to any Australia post. They will print out a leble for you at the post office.
Return Guidelines:
- Returns must be posted within 3 days of completing the order.
- If you return all items from the order, a $10 restocking fee will be applied.