Delivery time is usually 2-6 business days to Metro areas in QLD, VIC, NSW. 

Isolated areas will have longer delivery times and can take more like 3-14 business days. 

Please check your spam folder and that you have put the right email address into our system when you ordered. 

Tracking details will be emailed by the carrier to you once they order has been picked up from our warehouse. Please allow up to 24 hours for your tracking to update in the carrier's system. 
Please check your spam folder. 

The courier will send you a link you can follow that they  will update the tracking information.

You can send an enquiry directly to the courier to get an update on your parcel tracking..

The courier will have attempted to deliver to the exact address that you have put into our system. If they cannot deliver it may be because of an incomplete address or there was no where safe to leave it. They will re attempt to deliver in the following days. Please try to have someone home to receive your package to avoid it being return to sender. If the courier cannot deliver, after 2 attempts the package will be return to sender and come back to our warehouse. Any return to sender packages that need re delivery will be at the cost of the customer.

Customers must contact our store within 7 days of the original order date and the item (s) must be unworn or unused. We will assess the items when they arrive back to us before processing any returns. Any returns deemed under our manufacturing warranty will be exchanged.